For the last fifty years we have sought to help people in housing need to have somewhere they can call home and be proud of.
Our vision is to become customer pioneers; genuinely working with our customers to drive services and standards.
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By living our values we deliver continually high service levels to our customers, whether they are residents, stakeholders or partners:
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We value diversity and are committed to promoting equality and to tackling all forms of discrimination through our role both as a landlord, service provider and an employer. We do not discriminate against age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, religion or belief, race (ethnicity, colour and national original), sex and sexual orientation.
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The Board has adopted the National Housing Federation (NHF) Code of Governance 2020 which sets standards of good practice in relation to mission and values; strategy and delivery; board effectiveness; and control and assurance. The majority of our Board members are independent non-executives. We are regulated by the Regulator of Social Housing and the government department currently responsible for overseeing the social housing sector is the Ministry of Housing, Communities and Local Government.
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