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Customer newsletters

Check out the latest editions of our customer newsletters providing you with useful information, news and customer stories.

Customer Catch-up - April 2026

In this issue, you'll find:

  • Key updates on our repairs service
  • Findings from the latest Customer Scrutiny Panel review
  • Dates for the Big Door Knock 2026
  • Support services available to you
Have a look inside here
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Customer Advocates

Welcome to the latest edition of 'Your Voice, Our Action' - our quarterly newsletter for our Customer Advocates.

In this edition, we’re reflecting on the impact they helped create from the last few months.

Read it here
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For some of our communities we also produce the following newsletters...

Your Pollards Hill - April 2026

In this issue, you'll find all the local news and updates for Pollards Hill residents.

Have a look inside here
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Your Stanhope

Welcome to your Spring 2026 edition of Your Stanhope - a local update for all residents of Stanhope in Ashford. In this edition, you can find:

  • A message from Sarah, your Neighbourhood Services Manager.
  • Love Where You Live and Summer Fair dates.
  • Access to Work programme and money advice.
  • What’s on at the Stanhope Community Hub.
Read it here
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