Homes for over 55s

We pride ourselves in providing independent living homes that meet the needs of active older people over the age of 55 years.

Our homes

We offer three types of homes:

Bungalows

The majority of our bungalows are in Kent and Essex and usually offer a private garden and on-street parking. Each home has a 24-hour lifeline pull cord providing peace of mind. Regular visits to your neighbourhood by the Moat team.
One and two bedroom homes

Located across all regions, usually within blocks of four or more. Gardens and car parking are mostly shared. Each home has a 24-hour lifeline pull cord providing peace of mind, with an optional welfare call service available from the careline service provider. Regular visits to your neighbourhood by the Moat team.
Independent living schemes

We have 17 schemes located across Kent, London, Sussex and Essex. The majority offer one bedroom homes with shared communal areas of gardens, parking, laundry rooms and lounges. An optional welfare call service is available from the careline service provider.

Our independent living schemes

Our services
- Dedicated Neighbourhood Service Managers contactable during office hours to help with enhanced housing and tenancy support.
- Remote welfare calls for those who need it from the careline service provider
- 24-hour lifeline pull cord in each home providing peace of mind.
- 24-hour lifeline pull cord located in communal areas providing additional peace of mind.
- Personal lifeline pendants for those that need it.
- Regular health and safety checks to keep the community safe.
- Secure buildings with security access.
- Some schemes offer customer lifts.
- Cleaning and garden maintenance of communal areas.
- Communal lounges for engaging with family, friends and the community.
- Onsite parking.
- The introduction of Wi-Fi in communal areas.
- 24hr emergency repair service.
- Great locations that are easily accessible with public transport.
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Your needs
Our over 55s homes are specially designed to allow people aged over 55 years to live independently. They are not designed for people who need the type of care provided by a care home or a nursing home.

We know that our customers' circumstances can change and that they may need extra care and support. We understand that living independently may no longer be suitable so:
- General wellbeing can be monitored through optional welfare calls from the careline service provider for a cost. They can signpost and refer customers when they need more assistance.
- We work with social care and occupational therapists to ensure our customers are assessed for the care and support they are entitled to.
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Our responsibilities

Our aim is to provide good quality independent living homes that meet the needs of active older people over the age of 55 years. To achieve this we provide the following:

Intensive housing management / estate management
We provide intensive inspections and maintenance of our schemes, this includes:
- Weekly fire alarm testing
- Monthly emergency light testing
- Monthly estate inspections
- Cleaning and gardening contractor compliance checks
- Regular on site presence to deal with queries
We also engage with social care colleagues and local community organisations to help tackle social isolation.

We understand our older customers may need more of our time to explain tenancy related matters and we liaise with family, carers and advocates on a case-by-case basis. If you need care, budget or debt counselling we can assist in sign posting to specialist agencies who can help.

Our team are not on site every day, but we attend regularly throughout the week and customers are provided details on how to contact Moat.
Customer welfare

A daily or weekly welfare call service can be provided for those customers who need or want that extra assurance that they have someone to check on them. This service is provided and charged for by the careline service provider. As circumstances change, customers can opt in or out of the service depending on their needs.
Customer engagement and helping communities to thrive
We work with our Moat Foundation colleagues, our charitable arm, to help facilitate community engagement initiatives on a scheme-by-scheme basis. Each scheme is unique, and, in all cases, we work alongside customers to help empower them to take an active and participative role in their community.

This includes:
- Scheme parties during the festive period
- Coffee mornings with special guest speakers
- Summer parties to help encourage customer engagement
- Health and Wellbeing sessions
- Customer meetings to gain feedback on "you said we did"
We are also working through a programme of refreshing our communal lounges to give space for activities, socialising, and communities to come together.

Our 18 independent living schemes

Independent living at Dennison Court

Take a look here at one of our independent living schemes, Dennison Court, located in East Grinstead.

Janet, member of Impact and Action Group

How do I apply

We work closely with our local authority partners to provide supported housing and independent living homes through local authority nomination agreements. Customers are referred to us via the housing register of their local authority, and they will be able to advise you on your housing options.

Click here to find your local authority