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Gas safety

Anyone who uses gas should be aware of the risks and how to keep safe. Badly fitted and poorly serviced gas appliances and installations can cause gas leaks, fires, explosions, and carbon monoxide (CO) poisoning, so it’s important that your gas appliances are checked regularly by a qualified Gas Safe registered engineer.

Gas safety inspections

It is very important for the health and safety of you and your family that your gas appliances are checked regularly. We have a legal requirement to carry out a gas safety inspection in your home each year and employ a registered gas contractor to check your gas appliances every 12 months. As part of your tenancy agreement with us, you must let them into your home to carry out the inspection. The checks will take no longer than an hour and will ensure that all your appliances are safe to use. 

If you have gas heating, we will have provided you with a carbon monoxide detector. Carbon monoxide may be present if the gas flame burns orange or yellow instead of the normal blue. If this occurs, you should switch off your appliance immediately and contact us on 0300 323 0011.

If you smell gas:

If you're concerned about the safety of a gas appliance:

It is illegal for anyone to use a gas appliance if they suspect it is unsafe. Turn the appliance off and do not touch it until it has been checked by a Gas Safe registered engineer. If you notice any of the following warning signs below, please contact us to book in a gas safe engineer to attend your property: