An update on our Customer Scrutiny Panel (formerly the Impact and Action Group)
Our customer-led Impact and Action Group has a new name and focus – it’s now the Customer Scrutiny Panel. This dedicated group of customers looks closely at how we’re doing and helps us find ways to improve. We’re supporting members with training and new skills, so they can make a real difference.
Coming soon: Look out for an update on their work on this page and in future customer newsletters.
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