News and updates | Moat

Customer updates

Monday 14 September 2026

An important update from Gavin Cansfield, Chief Executive

Today we're launching a brand-new repairs and maintenance service shaped by you.
Press release

Wednesday 02 September 2026

We’re proud to be a Founding Partner of UK HIVE

We’re proud to be a Founding Partner of UK HIVE
Press release

Monday 17 August 2026

Our financial statements for 2025/26

We’ve published our consolidated audited financial results for 2025/26 which show significant year-on-year increases in both our operating and total surplus.
Customer updates

Tuesday 11 August 2026

An update on new customer portal, myMoat

You may have heard that we’re launching a new, improved myMoat this summer.
Customer updates

Monday 10 August 2026

Lanier Doyle, Head of Repairs Partnering gives an update

Since my last update in April, we’ve continued to focus on improving our current repairs service...
Customer updates

Monday 10 August 2026

The Big Door Knock 2026 - the results are in!

This June, our Big Door Knock returned for its second year – and it was bigger than ever.
Customer updates

Wednesday 15 July 2026

Introducing Awaab’s Law

Awaab’s Law is here to help make sure problems in social housing homes are dealt with quickly and safely.
Customer updates

Tuesday 14 July 2026

Welcome to our new-look website!

We've redesigned our website to make it quicker and easier to find the information, support and services you need
Community News

Thursday 25 June 2026

Pollards Hill customers share their voices for positive action at our Community Partnership Day

Customers, community organisations and local services came together at Pollards Hill.
Customer updates

Monday 01 June 2026

Our Big Door Knock is back – and it's live!

This month, we’re out and about in your neighbourhood again for our Big Door Knock
Customer updates

Thursday 07 May 2026

Celebrating 60 years of homes and communities

We’ve turned 60, and we’re celebrating this milestone with you!
Customer updates

Thursday 30 April 2026

April update on our repairs service

Thank you for your patience and honesty over the past year